Refund policy
Refund policy
We want you to know that your satisfaction is what matters most to us.
If you don't absolutely love your products, you can return them to us within 30 days of delivery for a refund.
For more detailed instructions about our return policy, and to find out what exclusions apply to returns, please continue reading below.
Defective, Damaged, or Incorrect Items
If we made a mistake, we'll take care of it. Period. If you received a defective, damaged, or incorrect product, please email us with your order number and photo of the damaged, defective, or incorrect item so we can replace it for you. And don't worry- shipping charges are on us, both for the returned item and the replacement.
Returns
We are proud of the quality of our products, and we hope you love them too! If you order an item and don't absolutely love it, you can return it within 7 days of delivery for a refund.
Unfortunately, we cannot accept returns on sale items or gift cards.
To start a return, please contact us. Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. When your returned goods arrive at our studio, you will receive a full refund for your item(s) less the original shipping charge.
If you paid with a credit card your refund will post to your bank account within 5-10 business days.